Frequently Asked Questions
1. When will my gold hoop earrings ship?
The earrings should ship between 4 to 6 days after purchase, depending on your delivery location. You can track your order via a confirmation number, which will be sent after your order is received.
2. How can I take care of my 14K gold hoop earrings?
It’s best to clean your gold earrings with a mild dish detergent and warm water. Soak the product in soapy water for 10 to 15 minutes, then use a soft-bristled toothbrush to gently massage them.
Afterward, rinse the earrings with lukewarm water. Be sure to close any sink drains or wash the earrings in a bowl to avoid washing them down the drain. Then, air dry or carefully wipe the hoops with a polishing cloth. Polishing kits can also be used to remove any tarnish.
3. Are these hoop earrings gold-plated?
No - our 14k yellow gold twisted hoop earrings feature solid gold, not gold plating.
4. What is the return policy on these yellow gold hoop earrings?
We have a 30-day return policy at Park & Luxe. To be eligible for a return, these yellow gold twisted hoop earrings must be in the same condition that they were received in, unworn, unused, and with tags in the original packaging. You will also need your receipt or proof of purchase.