Frequently Asked Questions
1. When will my twisted gold hoop earrings ship?
Our Park & Luxe jewelry items tend to ship within 4 to 6 business days, depending on the delivery location. After you confirm your purchase, you’ll be able to track the package via the information provided in your confirmation email.
2. How can I take care of my 14k gold twisted hoop earrings?
We recommend cleaning real gold earrings with warm water and mild dish detergent. Soak your hoops in soapy water for 10 to 15 minutes, then lightly go over them with a soft, new toothbrush.
After, rinse your earrings with clean lukewarm water, then let them air dry or wipe them carefully with a polishing cloth. For dullness or tarnishing, consider using a polishing kit.
3. Are these earrings gold-plated?
No - our 14K gold hoop earrings feature solid 14K gold, not gold plating.
4. What is the return policy on these twisted hoop earrings?
These earrings can be returned if they are in the original packaging with their tags still attached. They must be unused, never worn, and sent back to us within 30 days of the purchase date. We also require a receipt or some proof of purchase.