Frequently Asked Questions
1. When will my gold hoop earrings ship?
Shipment times depend on your selected delivery location, but typically, our earrings ship within 4 to 6 business days. You will be able to track your order via the confirmation information we send out after purchase.
2. How can I take care of my thin gold hoop earrings?
We recommend washing your gold hoop earrings with warm water and soft dish detergent. Soak the hoops in soapy water for 10 to 15 minutes, then use a soft-bristled toothbrush to gently clean them.
After, rinse the hoop earrings with lukewarm water. You can then let them air dry or carefully wipe them with a polishing cloth. Polishing kits can also be used to improve the earrings’ shine or treat tarnishing.
3. Are these hoop earrings gold-plated?
No - our 14K thin gold hoop earrings feature solid 14K gold, not gold plating.
4. What is the return policy on these gold earrings?
We have a 30-day return policy for all jewelry items. Earrings are only eligible for return if they are in the same condition they were received in, unworn, unused, and with their original tags and packaging. We also require your receipt or other proof of purchase.