Frequently Asked Questions
1. When will my gold necklace ship?
Your necklace should ship within 4 to 6 business days, depending on your selected delivery location. After you place your order, you’ll receive tracking information via your order confirmation email.
2. How can I take care of my gold necklace?
The best way to wash your gold necklace is in warm water with a soft dish detergent. Soak the lariat necklace in soapy water for up to 15 minutes, then lightly clean with a soft-bristled toothbrush.
After cleaning, rinse your necklace with lukewarm water. You can then leave it to airdry or wipe it carefully with a soft cloth. If you notice any tarnishing or dullness, we recommend using a polishing kit.
3. Is this necklace gold-plated?
No - our real gold necklace is made of solid gold, not gold plating.
4. What is the return policy on this gold lariat necklace?
Park & Luxe accepts jewelry returns made within 30 days of the purchase date. The necklace must be returned unworn, unused, and with its original packaging and tags. We will also require that you present a receipt or some kind of proof of purchase.