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FAQ 18K Gold Sparkle Singapore Chain

1. When will my Singapore gold chain necklace ship? 

Depending on the delivery location, shipping typically takes between 4 and 6 business days. You will be able to track your order via the confirmation email we send after your purchase.


2. How can I take care of my necklace? 

We recommend cleaning your gold Singapore chain necklace with mild dish detergent in warm (but not hot) water.  Soak the product in the soapy water for 10 to 15 minutes, then use a new, soft toothbrush to gently brush the chain. 

After, rinse the chain with lukewarm water and air dry or carefully wipe with a polishing cloth. Polishing kits can also be used to improve the gold necklace’s shine or remove any tarnish.


3. Is this necklace gold-plated? 

No - our authentic Singapore gold chain designs feature solid 18K gold, not gold plating.  


4. What is the return policy on this necklace? 

Park & Luxe has a 30-day return policy. To be eligible for a return, the necklace must be in the same condition that it was received in, unworn, unused, and with its tags in its original packaging. You will also need your receipt or proof of purchase. 

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